Honest comparison
Delta Novel or Flexport? It depends on what you need.
Both are AI-first platforms: live rates, one dashboard, a copilot that answers about your shipments. The difference is the ground under the platform.
Flexport built the category: a technology company that forwards freight, headquartered in San Francisco, strongest on transpacific trade into the United States. If you compare feature lists, you will find the same words on both sites — platform, visibility, AI. The words are the same because the category is the same.
Delta Novel is built from the Ravenna quay outward. The platform gives you live FCL, LCL and air rates on covered lanes, booking, tracking and documents in one place, with a copilot that answers about your shipments in thirty seconds — and behind every file there is an operator in Ravenna who answers by name, plus an in-house Italian customs desk. If your freight touches Italy or the Mediterranean, you get the platform and the person who can walk to the terminal.
Side by side
| Delta Novel | Flexport | |
|---|---|---|
| AI platform with live rates | Yes — live FCL, LCL and air search on covered lanes, bookable online | Yes — a full global platform with AI agents |
| Named operator on every file | Yes — a Ravenna operator you know by name | Account teams; no named Italian desk |
| Italian customs brokerage | In-house: import, export, transit, T1, AEO-aligned | Through partners |
| Ground presence in Italy | Ravenna since 1998; all main Italian ports and airports covered | No Italian branch network |
| Global scale and financing products | Correspondent network on the lanes that matter to you | Stronger — global offices, capital products |
When Flexport is the right choice
If your supply chain is US-centric, you ship large transpacific volumes and you want financing products alongside forwarding, Flexport is a strong choice. We would rather tell you that than win a file we are not the best home for.
Questions people ask
Is Delta Novel an AI platform like Flexport?
Yes, in the same category: live rates, booking, tracking, documents and an AI copilot on one platform. Delta Novel adds what a global platform cannot — a named operator and in-house Italian customs on the ground in Ravenna.
Can I get a rate without talking to anyone?
Yes. The rate search returns live FCL, LCL and air rates on covered lanes, bookable online. When a lane is not covered, a forwarder answers within one business day.
Who answers when something goes wrong in an Italian port?
An operator with a name, who knows your file and the terminal. That is the point of being built from the quay outward: when a container is stuck in Genoa on a Friday evening, someone you know picks up.
Search a live rate now — the platform half takes thirty seconds to prove. The person half, one shipment.
Get an instant rateFlexport facts from flexport.com as of August 2026. Flexport is a trademark of its owner; Delta Novel is independent and unaffiliated.
All company and product names are trademarks of their respective owners, used here for identification only. Delta Novel is independent and unaffiliated. Competitor information comes from each company’s own public website as of August 2026 and may change.